Shipping Policy

Our goal is to provide you with the best global shipping options, no matter where you are. Every day, we deliver to hundreds of customers worldwide and strive to provide the highest level of service.

At elreyknits, we value every customer. Our top priority is to ensure that the items are delivered to our customers as quickly as possible. Typically, you will receive your order within 7-20 business days from the date of purchase.

运输流程

Currently, we are not able to provide international delivery services to the following countries or regions
Countries in Africa, Countries in Asia
If you use direct calculation of shipping cost: We will directly calculate the shipping cost of your order, and you will see it at checkout.

Processing

  • Typically, we require 1-3 business days to process your order. Please note that holidays and weekends are not included.
  • For pre-ordered items, we may require additional processing time; please refer to our pre-order page for more detailed information.

Shipping

Delivery to destination countries typically takes approximately 9 to 21 business days.

If your package does not arrive on time, please contact support@elreyknits.com within 6 months of shipment. Our representative will respond to you within 24 hours. Please note that overdue requests may not be accepted. Thank you for your understanding.